Amazon launches in Saudi Arabia: what can customers anticipate?

Today, Amazon has released the launch of Amazon.sa, a dedicated web store for customers in Saudi Arabia.

Shoppers in Saudi should be able to browse and buy items from both local and international businesses, including goods from Amazon US.

So far, the website includes a total of 34 categories, incorporating supermarket and grocery things, fashion goods, electrical, beauty and cosmetics, kitchen appliances and books.

The Amazon.sa internet site gives Arabic and English, on both shopping application and on the site. It will offer customer care in both languages.

Amazon.sa will offer you free following day delivery on orders above SAR 200 (Dh195). In selected regions of Saudi Arabia, there may also be a choice of paid same-evening delivery.

Amazon will work with Saudi Content to fulfil deliveries in the united states.

All Souq.com customers in the kingdom will nowadays come to be automatically redirected to the Amazon.sa store. Amazon obtained Souq in 2017.

"All existing Souq.com customer credentials, hope lists, orders, delivery addresses, repayment methods and customer care queries have been changed into brand-new Amazon.sa accounts," Amazon said a statement.

No, you don't have to download a fresh software for the Saudi Arabia store. Customers who curently have the Amazon application can transform to the Saudi Arabia in settings, under "Country & Language" to see the kingdom's store. In the same settings section, you can approach between Arabic and English languages.

Amazon Prime, which can be available in the UAE, isn't yet obtainable in Saudi.

A representative for Amazon informed The National: "We’re constantly focusing on adding and enhancing products and services for our customers, but have little or nothing to announce presently regarding Amazon Prime."

Amazon Prime is definitely a paid-for subscription service, that provides free next-working day delivery on selected items, video recording and gaming streaming, and usage of Amazon Prime Evening, a 48-hour sale that provides members access exclusive discount rates. In the UAE, Amazon Prime membership costs Dh16 for the month or Dh140 for the entire year, and the site offers a 30-day trial offer.

The last big sales, Amazon Prime Day, happened globally in July 2019. Dates for the 2020 event have certainly not been announced yet, nonetheless it is likely to be held just a little later this season. Reuters has speculated it'll be held in September 2020.