Senior Citizens Get Help from Kids in Shopping Online
18 April, 2020
Elderly Koreans increasingly reply on their children or other helpers to navigate the bewildering world of the web to shop for them in this time of coronavirus.
Many older persons are reluctant to go to supermarkets for fears of infection but tend to be not really acquainted with online shopping.
Ebay Korea surveyed 2,564 customers in their 20s to 40s on its e-commerce site Auction between March 28 and April 4 and discovered that 89 percent of respondents had done online shopping for their parents.
Some 35 percent said they did so because their parents didn't know how, while some said they were shopping on the internet anyway and included their parents' shopping list.
Nearly all said they'll continue searching for their parents online. No more than one-third of the purchases were food and daily necessities.
An Ebay Korea staffer said, "We can see that proxy searching for older persons is rising because customers within their 20s to 40s are suddenly buying things such as diabetes test kits and hearing aids."
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